Excellence-Driven
Healthcare Service
Our Quality Policy
ZERO DEFECTS, CONTINUOUS IMPROVEMENT
At Private Ünye Çakırtepe Hospital, we provide services at national and international standards with an innovative and continuously improving quality approach centered on patient and employee safety.
Our Quality Goals
Our fundamental quality principles that we do not compromise on in healthcare delivery.
I. Our Quality Manifesto
Our hospital is committed to applying the highest quality standards in the light of science and adhering to ethical values at every stage of diagnostic and treatment processes. With the vision of "Your Health is Our Priority," we aim to be a reliable reference center not only in times of illness but also in health protection processes.
1. Compliance and Development
To fully comply with the quality standards set by the Ministry of Health of the Republic of Turkey and to systematically increase our quality score every year.
2. Patient and Environmental Safety
To work with a "zero defect" target without compromising on infection control, correct medication practices, and surgical safety steps.
3. Patient and Relative Satisfaction
To evaluate feedback (surveys, suggestions, and complaints) within 24 hours and take transparent and solution-oriented action.
4. Employee Orientation
With the principle of "Employee satisfaction is the foundation of patient satisfaction," to provide an ergonomic, safe, and peaceful working environment for our healthcare professionals.
5. Continuous Education and Professional Development
To keep the professional competencies of not only our physicians but also all our administrative and support staff at the highest level with regular in-service training.
6. Evidence-Based Medicine and Technology
To fully utilize internationally recognized current medical guidelines and modern technological infrastructure in diagnosis and treatment.
Medical Departments
You can find details about our service areas here:
